'CRAFT SKILLS LAB' provides marketing research and planning services for researchers or companies wishing to collect customer data, both general and corporate, to support market entry plans, business development, or marketing operations. Our research is conducted by a team with experience in marketing, branding, business development, qualitative research, marketing statistics, and both online and offline data collection. We offer statistical analysis, content analysis, and Return on Marketing Investment (ROMI) planning and calculation. The data provided includes strategic recommendations and marketing execution plans from expert perspectives.

Our Research Services

Market and Industry Analysis

Assessment of industry and competition, as well as external pressures to evaluate marketing operations both domestically and internationally.

Customer Insights from Qualitative Research

Deep dive into concepts, behaviors, decisions, ideals, or marketing sub-elements that cannot be found through general observation or data collection.

Product Price Analysis

Financial assessment and marketing data collection to identify competitive prices that maximize revenue for products or services.

Quantitative Data Collection

Collect customer data and analyze quantitative data with statistics to obtain information that meets marketing needs in each dimension.

Marketing ROI Assessment

Evaluate the return on marketing investment to improve marketing budget efficiency.

Mystery Shopping

Posing as a customer to evaluate the service of shops or branches with standard evaluation metrics.

Marketing Planning

Plan marketing development or market entry plans for products or services.

Media Consumption & Communication Plan

Collect media, programs, and reception times for cost-effective and efficient media planning.

Online Media Data Analysis

Collect brand, product, or service data from online media to analyze customer attitudes, behaviors, preferences, and needs.

Satisfaction Data Collection

Collect satisfaction data to improve products or services.

Key Product Elements Analysis

Collect data to analyze product elements that customers value.

Sensory Data Collection

Food products require sensory verification. Data collection helps develop products that better meet customer needs.

Product Turnover Analysis

To help select products for production or distribution to increase sales per sqm of sales area or make production line decisions.

Chatbot Development

Develop automated chatbots to improve service and reduce personnel costs for pre-, during, and post-sales service.

Ready to Start Your Research?

Contact us today to discuss how we can help you get the insights you need.

Contact Us